dk9990 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between dk9990 online casino and betting platform ("dk9990", "we", "our") and its users ("you", "player"). These terms apply to the use of the dk9990 website, mobile version, and all associated services.

The dk9990 platform is designed for users in Bangladesh and provides full service in Bengali. These terms have been written in Bengali and the Bengali version shall be considered final.

We reserve the right to modify these terms at any time. Continued use of the platform after any changes will be understood as your acceptance of the new terms.

To participate on dk9990, you must create a personal account. During the registration process, you must provide accurate and complete information.

Registration Requirements:

• Each individual may open only one account.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Opening multiple accounts is strictly prohibited and may result in account cancellation.
• dk9990 may request identity documents or verification at any time to verify your account.
• Your account is for personal use only — it may not be used by any third party.

If any information provided during registration changes at a later time, please notify us via live chat.

dk9990 is a responsible gaming platform. Only individuals aged 21 or above may open an account and play on this platform.

If anyone opens an account by providing a false age and this is later proven, that account will be immediately closed and all deposits and winnings associated with that account may be forfeited.

We may request a national identity card or other valid identification at any time for age verification. We reserve the right to restrict account activity until verification is complete.

You are solely responsible for your account password and login credentials. Never share this information with anyone else.

Security Responsibilities:

• Use a strong password that is not used anywhere else.
• Never share your account password with family, friends, or any third party.
• If you suspect unauthorized access to your account, notify us immediately through our 24/7 live chat.
• dk9990 will never ask for your password via email or chat.

dk9990 will not be held responsible for any losses resulting from third-party use.

Financial transactions on dk9990 are simple, fast, and secure. We support the popular payment methods available in Bangladesh.

Supported Payment Methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer

Deposit Rules:

• Minimum deposit amount: ৳500 (for each method).
• Deposited funds must come from a payment method registered in the account holder's name.
• Deposits through third parties are strictly prohibited.
• We may request additional verification for suspicious transactions.

Withdrawal Rules:

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will be made to the same payment method used for the deposit.
• Full account verification is mandatory before making a withdrawal.
• Wagering requirements must be met to withdraw bonus funds (see section 6).

dk9990 reserves the right to delay or reject any transaction if it appears suspicious or is in violation of the terms and conditions.

dk9990 offers various types of bonuses and promotions for new and existing players. Each bonus has its own terms and conditions.

Welcome Bonus:

• 150% bonus on the first deposit, up to a maximum of ৳10,000.
• Example: Deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500.
• Example: Deposit ৳14,000 and receive a maximum bonus of ৳10,000, giving a total balance of ৳24,000.
• A wagering requirement of 25 times must be met to withdraw bonus funds.

General Bonus Terms:

• Each player is eligible to receive the welcome bonus only once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met.
• Only certain game categories may count toward wagering calculations.
• Multiple bonuses cannot be used at the same time unless explicitly stated.
• dk9990 reserves the right to cancel or modify any bonus at any time.
• In cases of bonus abuse, the bonus and any associated winnings may be forfeited.

The dk9990 VIP program has five tiers. Weekly cashback benefits are provided at each tier.

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

VIP tier upgrades are determined based on a player's activity and participation. dk9990 reserves the right to change the VIP program terms at any time.

All games offered on dk9990 are operated by third-party game providers. The individual rules of each game apply.

General Game Rules:

• If a technical error occurs in any game, the relevant round may be considered void.
• If the internet connection is lost, ongoing bets may be automatically processed.
• In the event of a dispute over a result, the game provider's server log will be considered final.
• The use of any software or bots while playing games is strictly prohibited.
• To ensure fair play, dk9990 may verify any bet or account at any time.

The following activities are strictly prohibited on the dk9990 platform and may result in immediate account termination:

• Any form of cheating, fraud, or manipulation.
• Creating multiple accounts.
• Using a third party's account.
• Abusing the bonus system or claiming bonuses in violation of the terms.
• Using the platform for money laundering or other financial crimes.
• Harassing other players or dk9990 staff.
• Hacking the game software or attempting any other unauthorized access.
• Playing games using bots, automated software, or artificial intelligence.

If a prohibited activity is detected, the account will be immediately closed and all balances may be forfeited.

All content on the dk9990 website and platform — including logos, brand names, graphics, text, software, and design — is intellectual property owned by dk9990. Use, copying, or distribution of these without prior written permission is strictly prohibited.

Games and related content from third-party game providers are owned by their respective companies and are used with their permission.

dk9990 is committed to providing the highest quality service as a safe and reliable platform. However, dk9990 will not be held responsible in the following situations:

• If a game is interrupted due to an internet connection failure or technical issue.
• Losses caused by the user's own negligence or error.
• Delayed transactions due to technical issues with third-party payment services.
• Temporary service interruption due to unplanned server maintenance or upgrades.

We use secure SSL encryption to keep your data protected and to ensure fair play.

dk9990 reserves the right to suspend or permanently close any account for the following reasons:

• Violation of these terms and conditions.
• Evidence of fraudulent activity or cheating found.
• Registering with false information.
• Age requirement not met.
• Account inactive for a long period.

A player may also voluntarily request account closure at any time through live chat. As part of responsible gaming, we also provide the option to temporarily or permanently exclude yourself from the platform.

Protecting your personal information is very important to us. Details on how dk9990 collects, uses, and protects your information can be found in our Privacy Policy.

By using the platform, you are also considered to have accepted our privacy policy. We use SSL encryption to keep your data secure.

dk9990 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will try to notify players by email or through a notice on the platform.

Updated terms will take effect from the date they are published. Continuing to use the platform after any changes means you accept the new terms. We therefore recommend visiting this page regularly.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always ready to answer all your questions. You can learn more about us on our About Us page.

For responsible gaming support, please visit our Responsible Gaming page.